By ordering from Sweetfixx you agree with the following:
1. Rush fee: To rush a cake production under our lead time, a rush fee of 25% ~ 100% applies. Not all request will be accommodated.
2. Confirmation: Orders will be guaranteed to be scheduled into production ONLY when full payment or deposit is received.
3. Deposit: To secure a slot on production, full payment is required for orders under $500. For orders over $500, a 50% non-refundable deposit is due at time of booking date. If payment is not received within 24 of the invoice being sent. If invoice is canceled due to no-payment a second invoice will not be issued.
Payments must be made by cash, or major credit cards,
4. Final Payment: Final payment is due one month before the event date.
5. Refund: Due to the fact that every dessert/cake is planned and scheduled in advance, dessert/cake order retainer fee are non-refundable and non-transferable to another date or person.
When you place your order for a certain date, there are very limited number of dessert /cake orders, if any, that can be planned around it, therefore if you cancel, I (the cake designer) am refusing other customers and losing a sale
6. Changes: Any changes to orders must be made one month prior to event. A rush fee will apply to changes within two weeks from due date. No changes will be guaranteed after that date and absolutely no reductions will be allowed. Any changes to the original design may incur additional costs.
7. Delivery: Available upon request. Starting at a fee of $60. This is for delivery only set up is an extra fee.
8. Media release: Sweetfixx reserve the rights to openly discuss, post images of all baked goods we worked on 24 hours following the event.
9. Allergy: Our products may contain or come into contact with dairy, wheat, nuts, soy, and other allergens.
10. Flowers: Sugar flowers require at least 1-2 weeks advanced notice. If fresh flowers are desired, please ask your florist for flower arrangement.
11. Ingredients: Sweetfixx promises you the best product and ingredients we can provide. We utilize real butter, all natural ingredients, and no artificial flavorings!
GUARANTEE: It is always our goal to more than satisfy you.
However, Sweetfixx will be NOT be held responsible should any damage occur to the product after delivery/pick up is completed. Orders not picked up 24 hours following the scheduled date/time will be subjected to be handled by Sweetfixx own discretion.
Please note: Direct sunlight and temperatures of 72°F and higher may have drastic and
adverse effect on any cake.
PLEASE TYPE "I AGREE"